Effective Date: 06/03/2025
At SSDigiKart.com, we strive to provide high-quality digital products and ensure a seamless shopping experience. Please read our Refund & Return Policy carefully before making a purchase.
1. Digital Product Policy
Since all products on SSDigiKart.com are digital and instantly downloadable, we generally do not offer refunds or returns once a purchase is completed. However, we understand that certain situations may require exceptions.
2. Refund Eligibility
We may issue a refund under the following circumstances:
- You purchased a product but did not receive the download link or file within 24 hours.
- The file is corrupted, missing essential components, or significantly different from the product description.
- A duplicate payment was made due to a technical error.
Refund requests must be submitted within 7 days of purchase.
3. Non-Refundable Items
Refunds will not be issued in the following cases:
- You changed your mind after purchase.
- You no longer need the product.
- You lack the required software or technical expertise to use the product.
- The product was purchased during a promotional sale or as part of a bundle.
4. How to Request a Refund
To request a refund, please contact us at [Your Email/Support Page] with the following details:
- Order ID
- Product Name
- Reason for Refund Request (with screenshots, if applicable)
We will review your request and respond within 3-5 business days.
5. Exchange Policy
If you encounter issues with a product, we encourage you to reach out to our support team first. In some cases, we may offer a replacement or an alternative solution instead of a refund.
6. Contact Us
For any questions regarding our Refund & Return Policy, please reach out to us at [Your Email] or visit our [Support Page].
By purchasing from SSDigiKart.com, you agree to this Refund & Return Policy.
Thank you for choosing SSDigiKart.com – your trusted digital marketplace!